Return or Exchange Policy

Return:
7 Days Easy Return policy

  • If your item arrived in defective / damaged or incorrect/incomplete condition, a refund against return will be issued.
  • An incorrect product has been delivered.
  • The product received is incomplete.

Exchanges:

  • Exchanges are accepted within 7 days of the purchase date.
  • All items must be in their original condition, unworn, unwashed, and with all tags attached.
  • Exchanges are subject to product availability. If the desired item is out of stock, a refund will be issued instead.

How to Return or Exchange:

  1. Contact our customer service team at Contactus@garoor.com or call us at +92 3260060442 to initiate the return or exchange process.
  2. Package the item(s) securely in the original packaging, if possible.
  3. Include a copy of the original invoice or order confirmation.
  4. Ship the item(s) to: Maharani P27 Al Noor Block Faisal Garden Faisalabad
  5. Once we receive the returned item(s), we will process your refund or exchange within 1 or 2 business days.

ORDER CANCELLATION

  • Customers can cancel orders at any time before the order has been processed.
  • Once the order has been shipped, you will receive a shipping confirmation via email and an SMS with your COD amount as well as the order tracking ID. As soon as the product has been delivered, our above-mentioned exchange policy will be applicable to your order.